Communications Associate - New Media at Cultural Tourism DC
August 2011 - July 2012
- Develop and implement social media and online strategies, increasing supporter and community member engagement and interaction
- Serve as the online voice of the organization, writing original copy and fresh content for social media sites, the organization's website, and the e-newsletter sent to more than 25,000 people each week
- Increase follower and fan engagement using Twitter, Facebook, and other social media platforms, organizing fundraising campaigns and grassroots action
- Build and sustain partnerships with private companies to fund programs and with nonprofit organizations to augment organizational membership and programmatic offerings
- Work with members to discuss and develop marketing opportunities and highlight and support member events
- Manage and supervise marketing and programmatic interns and volunteers and strategize with senior team to build brand awareness and engage donors and community members with DC-wide cultural offerings and events
- Work with consultants and vendors, including serving as the lead point of contact with a mobile-friendly website development company that resulted in a successful product launch
- Collaborate with different departments to create and implement new ideas and respond to requests
- Update, analyze, and write report for annual membership evaluation sent to over 200 cultural organizations
- Create graphics and edit images that are posted on the front page slideshow and elsewhere on the organization's website so that site is timely, effectively presents the organization's image, and successfully engages target audiences
- Produce and edit videos of cultural sites around Washington, DC, including CTDC's signature Heritage Trails
- Coordinate volunteer orientations and other annual cultivation and engagement events, including WalkingTown DC, Passport DC, and Embassy Chef Challenge
Freelance Writer at Professional Freelance Writer
March 2010 - January 2012
- Create and write content that is Search Engine Optimized for several online writing sites four times per week and generates thousands of page views per month along with monthly advertising revenue
- Copy is written quickly with no errors
Freelance Writer at Professional Freelance Writer
March 2010 - January 2012
- Create and write content that is Search Engine Optimized for several online writing sites four times per week and generates thousands of page views per month along with monthly advertising revenue
- Copy is written quickly with no errors
English teacher at Ichung Middle School
October 2009 - October 2010
- Teach English language to Korean middle school students emphasizing correct grammar, writing and speaking
- Created a weekly morning program with testable material for more than 800 Korean middle school students
- Edited and assisted in producing Ichung Middle School?s newspaper which was distributed to students, parents, school administration and other education officials
- Mentored and individually tutored several Korean students to help them with their English proficiency as well as setting and completing academic goals
English teacher at Ichung Middle School
October 2009 - October 2010
- Taught English language to Korean middle school students emphasizing correct grammar, writing, speaking, and cultural exchange
- Created a weekly morning program with testable material for over 800 Korean middle school students
- Edited and assisted in producing Ichung Middle School's newspaper, distributed to students, parents, school administration and other education officials
- Mentored and individually tutored several Korean students to help them with their English proficiency as well as setting and achieving academic and personal goals
Research Assistant at ICF International
June 2007 - June 2009
- Wrote, researched designed and edited text, PowerPoint slides, evaluations and handouts for training courses delivered to United States federal government agencies
- Participated in conducting interviews and facilitating focus groups with federal Aviation Administration employees from around the country
- Connected and engaged with clients and served as one of the main contact points between them and ICF at both the Bureau of Economic Analysis and the Federal Aviation Administration, where I worked on site
- Updated and edited the management plan which detailed the expectations for tasks to be completed, while serving as the Deputy Project Manager and also oversaw the budget for one project which consistently grew because of new work granted by the client
- Recruited both mentors and mentees to participate in a successful mentoring program by reaching out to managers and creating marketing materials
- Contributed to the design of a mentoring program kick-off event for all program participants
- Designed both web-based and face-to-face surveys, analyzed results, and delivered reports to top level officials at several federal government agencies
- Worked to collect data as part of a benchmarking study to determine how other federal agencies re-hire employees once they have retired
- Helped facilitate and role-played as part of a training session for Team Leaders and Managers that focused on ways to respond and communicate with employees that had grievances at work
- Assisted in developing and delivering resume writing and networking trainings to college interns at the Bureau of Economic Analysis
- Edited and formatted workbooks and training materials for a federal agency
- Edited resumes and project descriptions and assisted in writing technical approaches and strategies for proposals that brought in future business
Research Assistant at ICF International
June 2007 - June 2009
- Developed mentoring program for the Bureau of Economic Analysis, managing key events and creating marketing materials for mentor and mentee recruitment and overseeing program implementation to further job satisfaction, training opportunities, and workforce retention
- Connected and engaged with clients, providing onsite technical assistance and program assessments and leading the firm's communication with federal agencies, including Bureau of Economic Analysis and the Federal Aviation Administration
- Organized and facilitated meetings with clients and coworkers from around the country
- Wrote, researched, designed, and edited text, PowerPoint slides, evaluations and handouts for training courses delivered to United States federal government agencies
- Designed both web-based and face-to-face surveys, analyzed results, and delivered reports to top level officials at several federal government agencies
- Managed budgets and oversaw contracting with the Bureau of Economic Analysis
Field Manager at Working Families Party
May 2006 - January 2007
- Campaigned and fundraised for a progressive healthcare reform campaign in New York State and raised more than $7,000
- Campaigned successfully for winning candidates in the 2006 primary and general election
- Recruited, organized, trained, assigned walking turf and evaluated a staff of about ten canvassers on a daily basis, successfully supporting the growth of the organization in upstate New York for the first time
Field Manager at Working Families Party
May 2006 - January 2007
- Recruited a staff of ten canvassers to work on political issues in New York State
- Trained staff on best practices for canvassing and evaluated their results, successfully supporting the growth of the organization in upstate New York for the first time
- Assigned territory for canvassers to go door to door where they successfully garnered support for healthcare reform
Intern at ACLU
May 2006 - August 2006
- Created protest rights and police interaction pamphlets that were distributed across Central New York
- Created report on the positives and negatives of proposed New York State voting machines that was distributed to local Syracuse government and non-profit organizations
- Researched and compiled portfolio of protest rights cases used to support project with the Director
Intern at ACLU
May 2006 - August 2006
- Created protest rights and police interaction pamphlets that were distributed across Central New York
- Created report on the positives and negatives of proposed New York State voting machines that was distributed to local Syracuse government and non-profit organizations
- Researched and compiled portfolio of protest rights cases used to support project with the Director
Reporter at Evanston RoundTable
June 2003 - August 2004
- Wrote feature, news and sports stories
- Interviewed high school administrators and coaches and state and local elected officials
Reporter at Evanston RoundTable
June 2003 - August 2004
- Wrote feature, news and sports stories for local community newspaper with a readership over 20,000
- Interviewed high school administrators and coaches and state and local elected officials
Assistant News Editor at Daily Orange
January 2004 - May 2004
- Assigned and edited news stories; trained and supervised ten writers
- Wrote front page news stories
Assistant News Editor at Daily Orange
January 2004 - May 2004
- Edited and assigned over five news stories per day to newspaper's staff that were newsworthy and attracted the attention of readers
- Selected to conduct first interview and write story introducing new chancellor to Syracuse University; interviewed other administrative officials and coaches during tenure as editor
Assistant Director of Regional Programs and Engagement at Syracuse University
July 2012
- Identify and engage alumni and friends in the implementation of programs and events to grow affinity and support for the institution in several regions around the country deemed strategically significant by the University
- Collaborate with schools and colleges within the university, as well as professors and faculty members, to coordinate engagement and admissions activities
- Plan, coordinate and implement the logistical and marketing/branding elements of campus and
external admissions programs
- Develop social media strategy and use social media accounts to reach intended populations, including strategic advertising and engagement on Facebook, and the launch of a Google Hangout series involving alumni
- Manage programming, marketing, and engaging alumni and students in Generation Orange, which represents alumni who have graduated in the last ten years
- Develop strategy and launch the LGBT Alumni Alliance, meant to serve as an affinity group for LGBT alumni and allies
Project and Operations Manager at Sacandaga Consulting and Communications
January 2011
- Develop program evaluation tools and metrics to help client organizations better measure the impact of their work
- Provide specialized communication services, including creating and writing the communications plan for an education foundation spreading their free educational materials to classrooms and libraries in developing countries
- Assist in writing proposals to solicit work, including brainstorming the organization's approach, and writing, editing, and designing proposals
- Manage project and organizational budgets and billing for work completed, and ensure smooth administrative operation of organization, including compliance with state and federal tax regulation
Communications Associate - New Media at Cultural Tourism DC
August 2011
- Create weekly e-newsletter with news updates and events sent to more than 25,000 subscribers
- Manage projects that inccrease organization's mobile presence, including overseeing mobile applications and mobile-optimized website
- Maintain content on external sites (Facebook, Twitter, YouTube, LinkedIn, Tumblr, Pinterest)
- Write content for organization's website including blog posts
- Support special events, projects and initiatives through communications coordination, logistics, material organization and other related tasks
- Build partnerships with other organizations and companies to grow Cultural Tourism DC's membership and sponsorship base
Project and Operations Manager at Sacandaga Consulting and Communications
January 2011
- Assisted in writing proposals for work, including brainstorming the organization?s approach, and writing, editing, and designing sections of the proposal
- Designed and wrote copy for the organization?s website
- Manage all social media for the organization, including Twitter, Facebook, and updating the blog
- Examine the budget for each project and ensure all administrative matters affecting the organization are completed
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